Commercial Property Management Essentials Program

Course duration

Practical 4-day hands-on face-to-face program

$1200 hybrid face-to-face

Payment plans available

Career opportunities

Course overview

The REIQ offers the Commercial Essentials Series in Property Management to both newcomers and existing professionals seeking to establish and continuously develop their skills as commercial specialists. The Commercial Property Management series is designed to provide a solid basis of skills and knowledge that can be used as a reference guide for your career in the commercial sector.

Commencing with the foundation course “Introduction to Commercial Real Estate”, this series encompasses acquiring and commencing a new management, retail leasing, lease and retail management, preparing financial and management reports and operations management.

Future dates are yet to be announced.

The Commercial Property Management Program includes the following:
• At the successful completion of this program students will be issued with a Certificate of Completion
• Four-day face-to-face class and six months access to online resources
• FREE access to REIQ Career Networking events

More information

Michelle Davis

Michelle has held senior commercial property management roles with Jones Lang LaSalle and Colliers International & DTZ. She has excellent insight into the needs of her clients and their customers. She is highly regarded for her industry knowledge and expertise in commercial, industrial and retail property management. Michelle holds certifications with Property Council of Australia, Institute of Public Accountants and QLD Building Services Authority.

Students must hold a Real Estate Registration or Full Licence to enrol into this program.

Students will require:

  • A computer to access online learning materials and undertake online assessments.

Part 1:

Day 1: Introduction to Commercial Real Estate

'Introduction to Commercial Real Estate' provides a solid foundation of knowledge of the commercial sector, and of the unique nature of commercial transactions. We delve into the market and the factors that increase value in commercial property. This course will allow you to understand the varying mindset of commercial investors, which in turn enables you to establish how to best service those investors.

The course explains:

- Who chooses to invest in commercial property and why
- How do you make money from commercial property

Attendees will gain an understanding of key terminology and processes connected to:

  • The Market and Commercial Lending
  • The investors objectives.
  • An introduction to Lease terms
  • Commercial precincts and zoning
  • Community Management Statements and Building Management Statements

Day 2:  Preparing Financial and Management Reports 

We cover the legal aspects of reporting together the process of:

  • Budgeting and outgoings reconciliations
  • Preparing a management report.
  • Financial management and recovering arrears

Acquiring and Commencing New Management

This module (specific to those practicing in the Real Estate profession) is about ensuring the handover of your new commercial property is implemented as smoothly as possible, with the correct tasks prioritised. This module adds to your Commercial Property Management Reference Guide by providing examples of:

  • Property Manager's job description;
  • Management submission;
  • Property Occupations Act Form 6;
  • Templates for property management handover checklists;
  • Master Structural Detailed Inspection

Innovative consideration is given to generating new listings and the various elements of retail, office and industrial properties are detailed in this module for your review before your next potential client meeting.

Part 2:

Day 1: Retail Leasing

This module provides for ample explanation of commercial leasing including retail law, definitions, and jargon. From the "how to" to the "must do" the information provided will be a valuable addition to your commercial management guide. Depending on individual circumstances you may file, "How to determine market share" away for a later date but rely on the 'retail forms workshop' immediately.  We will review QCAT precedent outcomes and the REIQ Realworks Commercial Tenancy Agreement.

Retail Property Management

The focus here is on leases, with standard letters and checklists, include:

  • Lease obligations during and at the end of the lease;
  • Breaches of lease and recovering outstanding rent;
  • Rent reviews;
  • The assignment of lease procedures;
  • Conducting a retail inspection

The manual also includes chapters on evaluating a tenancy mix, and the key factors in Business and Marketing Plans together with a sample Retailer Manual.

Day 2: Operations Management 

This module provides attendees with an understanding of the Work Health and Safety Act 2011 and its impact on:

  • Asbestos and fire protection;
  • Calling for tenders and engaging contractors;
  • Conducting inspections and understanding Building Services.
  • Practical processes to implement in your agency

We look at the Building Energy Efficiency Disclosure Act, Green Lease obligations, and other government initiatives that impact on the operating costs of commercial property.

Google 4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars

Based on 209 reviews.

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Why you should study with the REIQ

Expert Industry Trainers

Learn from the best. All our trainers have at least 13 years’ industry experience and still have highly successful careers in real estate. Now as teachers, they can pass on their industry expertise to you.


As the peak body for real estate in Queensland, the REIQ is highly regarded by the industry and known for producing job-ready professionals. Real estate agencies are 60% more likely to hire REIQ graduates.

Graduate Membership

We offer FREE 12-month graduate membership to help you succeed during your first year in the industry. Graduate membership assists with a seamless transition from student to professional.

Graduate membership


As an REIQ student, you'll receive FREE one-on-one student support sessions with our expert trainers during your studies to ensure you are supported every step of the way. You can also book private one-hour tutorials if needed (fees apply).

Industry Connections

REIQ students receive FREE career networking opportunities to meet with credible agencies. These events are a great opportunity to connect with industry professionals and potential employers in a casual environment.

Payment options

Maximum flexibility for you. Choose to pay your course upfront or enter into a payment plan.

Payment plans

Do you have a question

Get in touch!

4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars Based on 209 reviews
Michelle Hickey
Michelle Hickey
07 Apr 2024
4 Stars 4 Stars 4 Stars 4 Stars
Fantastic course. I was able to go at my own pace online and if I had any questions, they were answered promptly. It really gave me a good understanding of the Real Estate industry and would recommend the course to others.
Rebekah Routley
Rebekah Routley
04 Mar 2024
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Completed my certificate 4 in Real Estate Practices and had a fantastic experience with all staff at REIQ. I found the staff acted promptly to my requests and professionally guided me through the process. I highly recommend the REIQ for your real estate journey. Thank you. I deeply appreciate the effort that goes into student support.
Karen Roebuck
Karen Roebuck
02 Mar 2024
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
REIQ were fantastic. Not long after I signed up for my course, I got stuck in the floods on the Gold Coast, became homeless and my mum passed away, through all this REIQ gave me an extension on my course and helped me through when I was really struggling with different aspects of the course. Definitely recommend REIQ. A big thank you to all of the team, especially Jeff and Trudi.
Kristy Tyne
Kristy Tyne
12 Feb 2024
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Portal very easy to access, prompt marking of assessments, easy to understand content. Overall a fantastic experience getting the attainment I needed to start my new career. I would recommend this course!

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